Gazelle Sports Reviews

Gazelle Sports has an overall rating of 4.1 based on 70 reviews. Customer feedback on Gazelle Sports is mixed: Gazelle Sports reviewers highlight positive aspects like wide selection of athletic gear, knowledgeable and friendly staff, excellent customer service, which strongly appeal to fitness enthusiasts, runners, outdoor adventurers. However, Gazelle Sports is often criticized for its higher prices compared to competitors, limited stock on popular items, occasional shipping delays.

4.1/5.0

70 reviews

5 Stars

12

4 Stars

13

3 Stars

9

2 Stars

0

1 Star

0

All Gazelle Sports Reviews (70)
TRUONG
May 19, 2026
"Nice perk, but a little slow"
The points are a nice little bonus and they do help, which is obviously better than getting nothing. I just wish they built up a bit faster, because it takes a while before they really feel useful.
hello_william075
May 19, 2026
"Found exactly what I was looking for"
I was able to find what I needed without much trouble, which made the whole experience smooth. I had a specific thing in mind when I started looking, and after browsing around for a bit, I ended up coming across exactly what I was hoping to find. It’s always nice when you don’t have to spend forever searching or jumping through a bunch of hoops just to get what you came for.
NoahStarks_58
May 17, 2026
"They kept me updated about my order…"
They kept me updated about my order and the shipping, which I appreciated. It did take a little longer than I thought it would, but I guess that happens sometimes. Overall, the communication was clear enough, so I wasn’t really left wondering too much.
john1989
May 16, 2026
"I had an issue with my order…"
I had an issue with my order and it was frustrating at first. Customer service did eventually get back to me and they fixed it, which I do appreciate. I kind of got the feeling they might’ve been short-staffed or just backed up, because it took more messages than I expected to get everything sorted. In the end it wasn’t a bad experience, but it definitely wasn’t the smoothest either.
robertsilverman9825
May 13, 2026
"Took a Bit Longer Than I Thought"
It was fine overall, just... yeah, it took longer than I expected. I kept thinking it would be done sooner, then more time passed. Not a huge deal, but definitely something I noticed.
DavidPlotts_73
May 09, 2026
"Good site, but sizes sell out fast!!!"
The site is easy to use, and I’ve found some really nice shoes on there!!! My only issue is that the size I need always seems to be sold out!!! I just wish they kept more of the common sizes in stock because it’s frustrating when you finally find a pair you like and can’t get them!!!
John-bayerl
May 02, 2026
"Online Shoe Order That Somehow Didn’t Go Wrong"
I ordered a pair of running shoes and some socks from gazellesports, and shockingly, the internet managed not to betray me. The shoes came in the right size and color, the socks were there too, and everything matched my receipt exactly. I’m always a little suspicious about ordering shoes online, because apparently foot sizes like to become complicated the second you click checkout, but this was actually super easy. No missing items, no weird substitutions, no drama. I’d definitely order from them again...
johnny.Mcfall
May 02, 2026
"Nice Staff, Speedrun Service"
The staff were friendly enough, so points for that. But the help felt rushed, like they were trying to break some kind of customer service speed record. Super relaxing, obviously.
samuel-Allison
April 30, 2026
"Helpful, but a little slow"
I ordered from Gazelle Sports and had a quick question about my shipping update, so I sent customer service an email. They did get back to me, and they were friendly... it just took a couple days, which felt longer than I expected for a simple question. Kind of annoying at the time, honestly. But in the end, they helped me out and my order was fine. So overall, not a bad experience... just not exactly fast either. Average.
lloyd_Chaves95
April 25, 2026
"Checkout was quick and easy"
Checking out was super smooth with no issues at all. that kind of hassle-free experience makes the whole purchase feel more worth it.
hello_glenn691
April 18, 2026
"Noticed the Problem Right Away"
They picked up on my stride issue really quickly, which surprised me. I’d barely gotten started and they were already pointing out what was going on. Super helpful, and it made me feel like they actually knew what to look for. Anyway, quick visit, good insight, no complaints
CrystalJackson_36
April 15, 2026
"Easy return and quick refund"
I had to return an order, and the refund came through faster than I expected. It only took a couple of days, which is better than a lot of other places I’ve dealt with. Smooth overall, and I’d definitely shop here again
CharlesWoodruff_11
April 06, 2026
"Good selection, just wish there were more sales"
I ordered from gazellesports mostly because, they had a nice mix of running shoes, not just the same handful of models you see on every other site. The sizing options were actually good too, although, yeah, one color I really wanted was sold out. The site was easy enough to use, and I was able to find a pair that worked for me without too much hassle. I’m taking off one star just because, you know, I do wish they had a few more sale options, but overall it was a solid experience.
hello_brandy992
April 05, 2026
"Helpful shoe advice and a solid experience"
I had a good experience on gazellesports. I wasn’t really sure which running shoes would be best for my feet, so I asked around a bit and the staff actually gave helpful answers instead of just throwing random details at me. They seemed to know the products well and helped me narrow things down. Took about a little longer than I expected to decide, but overall I’m happy with how it went. 4 stars from me.
Lois_zwick85
March 15, 2026
"Good deal, from what I remember"
I found a pair of running shoes on gazellesports for way less than I thought they’d be. I don’t remember all the exact numbers, but the sale price was already solid, and then the extra discount at checkout actually went through, which was a nice surprise. Shipping was normal enough, and the shoes showed up looking how they were supposed to. I’d probably check them again next time I’m shoe shopping, especially if there’s another sale going on...
james_Brewer95
March 11, 2026
"Super easy to stop in"
Gazelle Sports is in a really convenient spot for me, so popping in there doesn’t feel like this whole big thing. I can stop by after work or when I’m already out doing errands and all that. Parking has been easy every time too, which I definitely appreciate. It just makes grabbing shoes or picking up whatever I need way less of a hassle
William_norris91
March 03, 2026
"Pickup was exactly as easy as I hoped"
I ordered online and picked it up at the store, and it went just about how I expected it should. They had everything ready quickly, and I was in and out in a few minutes with no hassle. Super convenient, especially when you don’t want to spend extra time wandering around the store.
ReginaScott
February 27, 2026
"Helpful staff, easy checkout"
So... I went in looking for running shoes and the staff were actually really helpful without being pushy. They helped me find what I needed, and checkout was quick too. Only downside was the prices felt a little high.
johnlancaster7259
February 18, 2026
"Nicely Packed and Arrived in Great Shape"
My order from Gazelle Sports arrived in excellent condition. The shoe box was packed inside a sturdy shipping box with enough paper around it, so nothing got crushed or banged up. It’s a simple detail, but i appreciate that kind of care. Everything looked clean, fresh, and not beat up at all.
joanne_Newcombe96
February 10, 2026
"Decent Experience, Though Not My Favorite"
I’d say Gazelle Sports seems trustworthy overall. My order arrived without any issues, which is the main thing, but the tracking updates were slower than I personally like, and customer support took a bit to get back to me. I’m probably a little impatient with that stuff, so maybe it bothered me more than it would someone else. It wasn’t a bad experience, just kind of average for me.

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